Returns & Refunds

❌ Return Condition Requirements

All returns are inspected to keep things fair for everyone. Items will be denied (and sent back at your expense) if they show:

• Perfume or smoke odor
• Pet hair or visible blemishes
• Signs of wear

🚫 FINAL SALE ITEMS

The following items cannot be returned:

• Food, accessories & personal care items
• Items purchased with a coupon code of 30% off or more
• Sale items or items ending in .99
• Any items marked FINAL SALE

💳 Refund Options

Eligible returns can choose:

• Store Credit
• Exchange of the same item to a different size/color
• Refund to Original Payment Method

Please note:
• Shipping charges (original and return) are non-refundable and the responsibility of the customer
• Return shipping costs are the customer’s responsibility. Our system will provide a return label, the cost will simply be deducted from your refund for convenience.

⏳ Processing Time

Once your return arrives, please allow up to 2 weeks for processing.  However, most are processed within a few days. 

Be sure to keep your tracking information for your records!

🚨 Fraud Policy

Purchasing items to gain giveaway entries and then returning them is considered fraud. Accounts may be disqualified from giveaways, banned from future promotions, and potentially reported.

💕 Thank you for shopping with us — we’re so grateful!